Skip to main content

Frequent asked questions

  1. Where is the hotel located?
    Hotel La Palmera & Spa is located in the heart of Lloret de Mar, just a few minutes’ walk from the main beach, shopping center, and nightlife area.
  2. What time can I check in and check out?
    Check-in is from 2:00 p.m., and check-out is until 11:00 a.m. If you need flexibility, let us know, and we’ll do our best to accommodate you.
  3. Does the hotel accept pets?
    Yes, we are a pet-friendly hotel! Your pets are welcome, as long as you follow the established safety and hygiene rules.
  4. What services does the hotel include?
    The hotels offers:
    A saltwater outdoor pool with waterfalls
    Two outdoor jacuzzis
    Dry and steam saunas
    Terrace with a bar open from 9:00 a.m. to midnight
    Buffet restaurant with options adapted for intolerances and allergies
    Modern rooms with free Wi-Fi
  5. Is parking available?
    Yes, we have nearby parking. You can check availability and rates directly with reception.
  6. What kind of meals does the restaurant offer?
    The La Magnòlia restaurant offers breakfast, lunch, and dinner in buffet format. Our selection includes Catalan, seafood, and international dishes. We also prepare special menus for specific dietary needs.
  7. What can I visit near the hotel?
    We’re close to the main beach, Lloret’s shopping center, and landmarks such as the Santa Clotilde Gardens, coastal paths, and the Church of Sant Romà.
  8. How can I contact the hotel?
    You can call us at +34 972 36 47 00, email us at This email address is being protected from spambots. You need JavaScript enabled to view it., or use the contact form on our website.
  9. Does the hotel have Wi-Fi?
    Yes, we offer free Wi-Fi in all rooms and common areas.
  10. How can I make a reservation?
    You can book directly on our website, by phone, or by emailing us. If you have any doubts, we’ll be happy to assist you!