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Privacy policy

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, Pinturas Oky (hereinafter also the Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws that incorporate this privacy policy

This privacy policy is adapted to current Spanish and European regulations regarding the protection of personal data on the Internet. Specifically, it complies with the following regulations:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD-GDD).
  • Royal Decree 1720/2007 of 21 December, approving the Regulation implementing Organic Law 15/1999 of 13 December on the Protection of Personal Data (RDLOPD).
  • Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the person responsible for the processing of personal data

The person responsible for the processing of personal data collected on HOTELLAPALMERA.COM is: LA PALMERA SA, with NIF 52401421S (hereinafter, the Data Controller).

The contact details are as follows:

Address: CALLE NARCIS FORS, 22. 17310 - LLORET DE MAR - GIRONA

Contact telephone number: +34 972 36 47 00

Contact email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Personal Data Registry

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that The personal data collected by LA PALMERA SA through the forms on its pages will be incorporated and processed in our file in order to facilitate, expedite and fulfill the commitments established between LA PALMERA SA and the User or the maintenance of the relationship established in the forms that the User completes, or to respond to a request or query. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is kept that specifies, according to their purposes, the processing activities carried out, and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User's personal data will be subject to the following principles set forth in Article 5 of the GDPR and Article 4 et seq. of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights:

  • Principle of legality, loyalty, and transparency: the User's consent will be required at all times after fully transparent information about the purposes for which the personal data is collected.
  • Principle of purpose limitation: personal data They will be collected for specific, explicit, and legitimate purposes.
  • Data minimization principle: The personal data collected will only be those strictly necessary in relation to the purposes for which they are processed.
  • Accuracy principle: Personal data must be accurate and always up-to-date.
  • Retention period limitation principle: Personal data will only be kept in a form that allows the identification of the User for the time necessary for the purposes of the processing.
  • Integrity and confidentiality principle: Personal data will be processed in a manner that guarantees their security and confidentiality.
  • Proactive accountability principle: The data controller will be responsible for ensuring that the above principles are met.

Categories of personal data

The categories of data processed by LA PALMERA SA are solely identifying data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. LA PALMERA SA undertakes to request the User's express and verifiable consent for the processing of their personal data for one or more specific purposes.

The User has the right to withdraw consent at any time. Withdrawing consent is as easy as giving it. As a general rule, withdrawing consent will not affect the use of the Website.

On occasions when the User has or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if completing some of them is mandatory because they are essential for the correct development of the operation carried out.

Until the processing to which the personal data is destined

Personal data is collected and managed by LA PALMERA SA in order to facilitate, expedite, and fulfill the commitments established between the Website and the User or the maintenance of the relationship established in the forms that the latter completes or to respond to a request or query.

Likewise, the data may be used for commercial purposes of personalization, operational and statistical purposes, and activities related to the corporate purpose of LA PALMERA SA, as well as for data extraction, storage, and marketing studies to adapt the Content offered to the User, as well as to improve the quality, operation, and navigation of the Website.

At the time personal data is obtained, the User will be informed of the specific purpose(s) for which the personal data will be processed; that is, the use or uses that will be given to the information collected.

Personal data retention periods

Personal data will only be retained for the minimum period necessary for the purposes of its processing and, in any case, only for the following period: 24 months, or until the User requests its deletion.

At the time the personal data is obtained, the user will be informed of the period for which the personal data will be retained or, when this is not possible, the criteria used to determine this period.

Recipients of personal data

The user's personal data will not be shared with third parties.

In any case, at the time the personal data is obtained, the user will be informed of the recipients or categories of recipients of the personal data.

Personal data of minors age

In compliance with the provisions of articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights, only those over 14 years of age may give their consent for the lawful processing of their personal data by LA PALMERA SA. If the child is under 14 years of age, the consent of their parents or guardians will be required for processing, and processing will only be considered lawful to the extent authorized by them.

Secrecy and security of personal data

LA PALMERA SA undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.

Even so, because LA PALMERA SA cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to inform the User without undue delay when a breach of personal data security occurs that is likely to entail a high risk for the rights and freedoms of natural persons. Pursuant to Article 4 of the GDPR, a personal data security breach is understood to mean any breach of security leading to the accidental or unlawful destruction, loss, alteration, or unauthorized disclosure of or access to personal data transmitted, stored, or otherwise processed.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and guarantee, by means of a legal or contractual obligation, that this confidentiality is respected by its employees, associates, and any person to whom the information is made accessible.

Rights arising from the processing of personal data

The User has the following rights over LA PALMERA SA and may, therefore, exercise the following rights before the Data Controller, as recognized in the following terms: l GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights:

  • Right of access: This is the User's right to obtain confirmation of whether or not LA PALMERA SA is processing their personal data and, if so, to obtain information about their specific personal data and the processing that LA PALMERA SA has carried out or is carrying out, as well as, among other things, information available about the origin of this data and the recipients of any communications made or planned.
  • Right to rectification: This is the User's right to have their personal data modified if it proves to be inaccurate or, taking into account the purposes of the processing, incomplete.
  • Right to deletion ("the right to be forgotten"): This is the User's right, provided that current legislation does not establish otherwise, to obtain the deletion of personal data when it is no longer necessary for the purposes of the processing. for the purposes for which they were collected or processed; the User has withdrawn consent to the processing and there is no other legal basis for it; the User objects to the processing and there is no other legitimate reason to continue; the personal data has been processed unlawfully; the personal data must be deleted in compliance with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account available technology and the cost of its implementation, must take reasonable measures to inform the data controllers processing the personal data of the data subject's request to delete any links to such personal data.
  • Right to restriction of processing: This is the User's right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User requires it to make legal claims; and when the user has objected to the processing.
  • Right to data portability: If the processing is carried out by automated means, the User shall have the right to receive personal data from the Data Controller in a structured, commonly used, and machine-readable format, and to transmit it to another data controller. Whenever technically possible, the data controller will transmit the data directly to that other controller.
  • Right to object: This is the User's right to have their personal data not processed or to have the processing by LA PALMERA SA cease.
  • Right not to be subject to a decision based solely on automated processing, including profiling: This is the User's right not to be subject to an individualized decision based solely on the automated processing of their personal data, including profiling, unless otherwise provided by current legislation.

Therefore, the User may exercise their rights by written communication addressed to the Data Controller with the reference "RGPD-www.HOTELLAPALMERA.COM", specifying:

  • Name, surname of the User and a copy of their ID. In cases where representation is permitted, identification by the same means of the person representing the User will also be required, as well as the document proving the representation. The photocopy of your ID may be replaced by any other legally valid means that proves your identity.
  • Request with the specific reasons for the request or information you wish to access.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Any document that proves the request.

This request and any other attached documents may be sent to the following address and/or email address:

Address: CALLE NARCIS FORS, 22. 17310 - LLORET DE MAR - GIRONA

Contact email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Links to third-party websites

The Website may include hyperlinks or links that allow access to websites of third parties other than LA PALMERA SA, and therefore are not operated by LA PALMERA SA. The owners of these websites will have their own data protection policies, and they will be, in each case, responsible for their own files and their own privacy practices.

Complaints to the supervisory authority

In the event that the User considers that there is a problem or If you are a party to a violation of the current regulations regarding the way in which your personal data is being processed, you will have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the state where you have your habitual residence, place of work, or the position where the alleged violation occurred. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

The User must have read and agree to the conditions regarding the protection of personal data contained in this Privacy Policy, as well as accept the processing of their personal data so that the Data Controller can proceed in the manner, during the periods, and for the purposes indicated. Use of the Website implies acceptance of its Privacy Policy.

LA PALMERA SA reserves the right to modify its Privacy Policy, at its own discretion, or due to a legislative, jurisprudential, or doctrinal change from the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. Users are advised to consult this page periodically to stay up-to-date with the latest changes or updates.

This Privacy Policy has been updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018 of December 5, on the protection of personal data and the guarantee of digital rights.